Becoming a Business Analyst enabled me to find my mission: When we create better user experiences, we make a better world.
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My key competences as a user experience practitioner fall into eight distinct areas: user needs research; usability evaluation; information architecture; visual design; technical writing; user interface prototyping, user experience leadership and at a lesser degree, interaction design.
I like to say that I was a video games journalist in the late 90s, a web designer in the 2000s, a mobile developer in the 2010s and a user experience analyst in the early 2020s. I want to be in the room where it happens. And I want to be there by the late 2020s.
Over 15+ years of experience designing and developing commercial multimedia products (desktop/on-line games, DVD authoring, video post-production), websites (e-commerce, business, media, brochure, non-profit, e-book publishing and community websites) and mobile apps (B2B and B2C mobile apps). Over 3+ years of conducting exploratory, generative, and evaluative research and workshops with EU Agencies.
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Organizations aiming to create better customer experiences struggle with coordinating cross-functional and dispersed teams around a shared vision. To help enable positive change, I designed a series of orchestrated activities aiming to bring together the UX team.
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When working for the Cultural and Creative Cities Monitor I had an important organizational role - to set the strategy, roadmap, and feature definition for a new mobile web app.
Read the articleFaced with the real-world design challenge of automating the submission, review and publishing processes of a European conference, I designed a mobile abstract submissions system.
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Evaluation studies are delivered via a plethora of user research methods. In this article I showcase the methodological process from initial analysis and instrumentation to reporting activities.
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